I ordered two items, they were separated into two parcels, one arrived, the other hasn't. Its been two weeks and the parcel was showing as active with dpd but they hadn't yet received it, this morning dpd cancelled it as they hadn't received it! Absolutely furious. I finally had a reply from scotts who assured me it was on its way! And now dpd have cancelled as they've not received it! What on earth is going on with scotts menswear? It used to be reliable but now they've left me feeling like iv been robbed and ripped off! When I try to track via their website it doesn't work either, and no response from customer service until 7emails later! I couldn't believe it when I found out scotts is owned by jd sports who also owns tessuti and other big stores that are reliable so what is going on with scotts? They need to fix up because there are some major issues going there that's for sure. I'm still waiting for a response about dpd cancelling the delivery...!