Shocking customer service. Item arrived slightly damaged and then, despite seemingly sturdy construction, the cupboard toppled over after having put just a few items in the door. Worth noting the doors were thick and heavy so perhaps poor judgement on my part but I never thought a few items would be enough to destabilise the entire thing. Contacted Jools for advice, questioning the safety of the item and, eventually, got a very curt, defensive reply stating she is not liable (I never accused her of being it) and off handed offer to perhaps be able to supply a replacement hinge. Extremely disappointing. We have fixed the cupboard and attached it to the wall and it is a great - I'd just buy it from somewhere else if you can.