It is BUGGY and the UX is questionable. Shame, as it could be really good. I can get it to work but I have to check it's doing what I want and adjust almost on a daily basis. It isn't very flexible in regard to a school week where I might relax the rules on a Friday and Saturday but tighten time management the rest of the week. I have mine set to limit school week access, restrict new apps, time manage the weekend and lights out ban to avoid overnight play. There are plenty of glitches and due to them not being solved over the last year, I will look for an alternative when my subscription runs out. FIX the glitches, manage time use over not just one, but multiple devices and you would retain me as a customer for 5 years approx, until kids 'should' be self sufficient. For the money I paid, it's just scraped an 'acceptable' from me.