I placed a £2,000 international order on a Monday, asking them to confirm one of the products as the item description was unclear. By Friday, I had no answer and the panels still hadn’t shipped. The phone number is not reachable outside the UK, so I messaged on Instagram and Facebook messenger. I read the reviews at this point and got a bit nervous, so I told the company that and asked someone to call me. On Insta, they told me the panels were currently being packed and would be in my hands by Monday (that’s literally impossible as they would be going from the UK to Norway) and that someone would call me when they returned from lunch (surprise: no one ever called). On Facebook messenger, they told me the panels take some time to pack (?), they weren’t sure when they were going out, and that they were unable to make outgoing calls (???), but that they would email me an update by end of day (another surprise: they never emailed). Considering I told them I was going to dispute the charge with my credit card company and all they had to do was call, I’m pretty sure this company is completely fraudulent.
3 years ago
screenwithenvy.co.uk has a
1.2
average rating
from
518
reviews
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