Terrible after service, I'm guessing it's outsourced as there are many different agents involved and none of the emails I have received have continuity, two people replying to the same email with entirely different responses. Can't get through on the phone of webchat. Purchased screens, came days later, not next day as advertised, all damaged. Sent me replacements, all damaged. Now I've lost confidence in the product and I'm asking for a refund under the consumer rights act 2015 and they haven't responded to any of my emails. All very stressful. I have never dealt with such a disorganised company. The items are badly packaged and after reading loads of other reviews, they're not bothered because they don't do anything about it. It keeps on happening. The products are lovely if you're lucky enough to receive them in tact, so it's such a shame. They can only go so long before their reputation fails them. Next stop is to report to trading standards and contact the bank to start the chargeback process. Don't buy from them unless you want the drama.