If I could give 0 stars I would. You can’t trust this company. Like so many others, I placed an order in late March expecting, as advertised, that it would be delivered the next working day! The days went by and after many promises of ‘it will be sent tomorrow’ and ‘please wait 48 hours’ I finally had a delivery tracking number around a week and a half later. My parcel was supposedly shipped with Pallex, but the tracking information never changed until it was reset by the courier a few days later as it has never been shipped by SWE. I have email proof that SWE never even dispatched my order, but of course they did not admit this! Had I not have chased I would not have had any information at all and would have been waiting day in day out for a non existent pallet to arrive. Like so many other reviewers, I was fed lie after lie; I sent emails, live chat messages and Facebook messages daily to be told it was being looked into, it was already shipped etc etc before being told it had been ‘lost’ by Pallex. Following this, different representatives continued to tell me different things. My replacement parcel had both been shipped and was on hold at the same time. I was then told it was out of stock entirely! The only conclusion I can draw is that it was never sent at all, SWE are using the courier companies as a scapegoat and seemingly lying through their teeth. I can’t help but be incredibly disappointed that so many seem to have had a wonderful experience when there’s so much reportedly going wrong for others. It does make me question the ethics of invited reviews. I also watched as Facebook and Instagram comments from disgruntled customers were deleted by SWE to continue portraying themselves as a ‘positive’ company. I finally managed to secure a refund as my replacement order was never sent. This took many phone calls, messages and emails (even messages being purposefully deleted from the chat!!) but thankfully it was sorted. It’s a real shame as I was excited to have my panels up but just could not afford to be out of pocket and felt my trust in the company was lost after so much dishonesty and empty assurances.