‘Fences with Angry’ Where do I start. The worst company wrt customer support in my 55years I have ever experienced. Two weeks of hell. Quick to respond with a technical query or question. Quick to take your money. Slow to send items. Slow to acknowledge what was eventually sent was both totally wrong and damaged. All reps are 2mins away if you call them. Live chat are all called Sophie (founders) name. No one calls back if leave vm. And all mails are as if in the twilight zone, repeatedly thanking you for your patience (where there is none), apologising for your distress snd pain (they have no idea) and asking for your order number. Promising will be dealt with (even after two number 13) and blaming numerous couriers. TNT (Google SWE apologises for Tom and his walk of shame) - none on both consignment docs too, FX and offers. For us it was Pallex (who by the way coukd not be more helpful - 01530-239004 nr Coalville). Ironically their customer rep also Sophie. So shows Ying and Yang exists - two extremes. We now have no sign of what we ordered to finally tidy our garden after 33yrs as retirement approaches but enough parts (wrong colour, design, size and quantity) to cobble together something (I knew that Eng’g degree was not wasted). Finally, after they have stalled, fobbed off, lied and show no regards for a customer they block you on social media and messenger. They use influencers (watch C4’s The Circle) to promote them with positive commends (shame on them too). The real shame in all of this the panels are overrated overpriced and susceptible to damage but the posts are cleaverlh designed, robust and nicely finished. Such a shame. The only post I have seen from them I actually like. Be warned.