This is the worst company I have EVER dealt with ! I am so dissapointed as , when installed they look good ! BUT .... I paid for 3 orders in May , I have received several damaged screens ( on multiple occasions ) , I received 2 instead of 3 screens on one order , and my gate that I ordered on May 5 th , according to this company has been dispatched and even tracking numbers supplied , for me to find out that the couriers have not even been given the parcel , then after a 3 month wait they have sent me a gate in grey rather than the black I ordered !!! I was promised that I would receive a replacement on Saturday 31 July , when I had returned from holiday . This replacement arrived yesterday ( 4 th august ) but they only sent 1 panel , instead of the 2 required to make the gate , on further inspection , this panel was broken into 3 pieces !!! I sent photos and started to email them at 9 am this morning , to try and organise another replacement to arrive tomorrow by next day delivery , they offered me £30 to accept the 1 broken panel , that is totally useless !!!!!! I have now waited in the house for at least 8 deliveries ( which should have been 3 ) paid the full amount 3 months ago and still do not have a gate !!!!!
Oh - and by the way , the next day delivery that they advertise does not exist , as they pay for a 2 day delivery , and blame covid for the courier delays !!!
I would really like the top manager to now be involved .
3 years ago
screenwithenvy.co.uk has a
1.2
average rating
from
518
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