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LUCY
Avoid this company unless you want to be messed around like nothing you have ever seen before. Consistently promise to delivery goods. Nothing ever arrives. Tracking details are misleading as do not offer any insights. Consistently blame courier for delayed goods. Stating they lost them. Then they lost the replacement paperwork for shipping replacements for lost items. Courier has advised it is incorrect. Block you on social media pages if share real experience. I then needed an additional post due to being poorly advised initially. Placed the order only to learn the order was deliberately cancelled by their director because they were unhappy with honest account on TrustPilot. Even better I only learnt about this because I rang having not received any replies to my emails on a an update and was told they cancelled it but didnt tell me. And couldnt tell me why I was not informed they cancelled the order. Furthermore, they also did not refund it. I asked them to check they said it was, when I asked for confirmation they advised oh it hadnt been refunded. Oh and by the way the refund process is manual. Which means they require someone to request the system issue a refund. So it meant that the person who cancelled this knew they needed to refund it also but didnt. Also advised their director was complicit in the decision to cancel due to info. provided on Trustpilot.
3 years ago
Read screenwithenvy.co.uk Reviews
screenwithenvy.co.uk has a 1.2 average rating from 518 reviews

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