Anyone else having issues with screen with envy? I've not received my order. Only one post out of 6. Which is also missing all of its parts. I'm being now told If I don't accept them to send the missing parts out i have to pay to return it. As its their policy they are trying to resolve it. However I placed my order on 31st July for next day delivery. For 6 base plates and 6 posts. 2 weeks later I receive 4 damaged base plates that were wrapped in just bubble wrap. And apparently the posts had been returned to them. They resent the order out. This time I received 6 base plates and 1 post missing the parts. Now because I said I just want a refund I'm being told they will send the parts out for the 1 post I have. Or I can return for a refund but I have to pay postage. Despite the fact I still don't have my full order and am only cancelling as the orders been messed up twice. This is not good customer service. I'm not even allowed to speak to a manager or anyone high up. I just keep getting told this is out return policy. I can understand if the post was not missing parts. I said I would keep the base plates as will cost loads for me to return in postage but why should I pay to return a post thats missing parts? They have also been dragging it out to refund me. When I keep asking for a refund