Advertised as free next day delivery. Courier do not have it it is now a week. I’ve had some poor excuses for emails blaming the courier. I have informed them that if I do not receive my order by the end of this week to cancel my order. Which should not be an issue. It hasn’t left their depot plus I’m well within Cooling off period. I’m normally more understanding because things can go wrong. However others issues have now become my very same issues. You’ll notice they strangely give advise at ordering of what to do if the delivery arrives damaged or has missing parts. Initially I thought it sound advice. However it would appear it’s a regular problem with customers receiving missing or damaged orders.I’ve never had a problem with deliveries. Would appear Hermes have a personal thing about screen with envy!. It say do not reject the delivery. That’s because they will mess you about. (Read poor reviews). If your home and it’s damaged. Reject it. It looks like the company takes its time to provide customer support and refunds etc. So send it back. I am beginning to wonder if this company sells seconds. And basically gets out what’s on the shelf. Because you’ll notice reviews of missing parts wrong parts and incorrect colours. Or simply not getting what they ordered. It’s either that or there’s serious incompetence across the departments. Can I recommend them. Absolutely not.