Avoid at all costs, they have a great looking website that I wanted to redecorate the entire back garden with, bought a test panel to see what it was like, arrived late and obviously damaged, wasn't impressed with the quality of the 5mm product so when contacting Screen with Envy asked could I buy the thicker version hoping it would be sturdier, they said I could and sent me a £15 invoice, fair enough albeit given the lateness/damage I was hoping they could be a bit commercial about things, I thought that would be the end of the matter however 18 days after my initial order i'm still awaiting delivery, Hermes deserve their share of the criticism as they've attempted to deliver the item to a commercial address at nearly 9pm 3x times, when you contact Screen with Envy some replies very quickly which is commendable but what i've realised after maybe 20 emails back and is forth is they're not actually helping or doing anything at all, they're literally just replying with vague phrases and empty words, one of them even asked could I have a member of staff stay late (till 9pm) just to accept delivery of the item as Screen with Envy are completely incapable of communicating with their our courier despite Hermes own website saying you have to contact the sender to resolve any issues. I thought i'd really dropped on finding these guys but honestly from product to delivery they've disappointed at every stage, and i'm still awaiting delivery.
3 years ago
screenwithenvy.co.uk has a
1.2
average rating
from
518
reviews
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