Very poor service. I ordered 2 side gates. First of all they did not inform me that the panels had to be sawn to the correct size. I then had difficulty attaching the hinges to the bracket that I purchased to attach to the wall. The installation video I was sent did not show how to attach the hinges. The hinges kept sliding down the bracket. Despite sending several videos to the company regarding the issue they were of no help whatsoever. Eventually I discarded the bracket and attached the hinges directly to the wall. Very poor service. Would never use them again.