We bought a gate on 26 December 2021. On 01/01/2022 we asked about the status of the order, we received a reply on 05/01/2022: "due to the high product demand over the holidays one of the products is unfortunately no longer available and we are currently waiting for a goods restocking, which will soon enter with us." On 26.01.2022 we asked again, as we have not yet received any information, only newsletters with offers and discounts. The answer on 27.01.2022: "We sincerely apologize for the delay. We are currently waiting for an upgrade of your gate, which has unfortunately been delayed due to all the Corona regulations. I have been informed that it will happen after delivery in March." We were also offered a 10% discount, which we accepted on 02/02/2022. We received payment on 02/10/2022. On 24.03.2022 we asked again, as we have received NO information. The answer: " I am very sorry that you have not received your order yet. I have looked into it and we are waiting for your (Moucharabiya privacy gate) to be available. The next batch will be ready from (May), once it is, we will make sure it is shipped as soon as possible." The gate is currently still offered on the site, with no note that delivery is currently delayed! We cancelled the order and should receive our money back within 1-3 business days. On 30.03.2022 we still did not have our money back. To get our money back we first had to open a dispute with PayPal! This worked very well, it took about 2 hours and then we had a credit on the account. I can only advise against this provider. Here they work with delay and do not transfer the money back immediately!!!