I ordered a substantial amount of products from them in February and was told my order would be received in six weeks, it has now been eleven weeks, no contact from them. I have called on several occasions to speak to customer service for existing orders, you wait for an eternity for the service to say leave a message as no one is available and if you do get through they give no information and do not know when you will receive your order, they then make promises to speak to an individual that will have that information and call you back, never to receive a call.
If you press one for new orders amazingly you get straight through but they say they can’t help, they can only transfer you back to the Nom answering non helpful, non informed “customer service”. Also apparently there’s no one in charge available, no manager, and refused to give a point of contact of any manager.
People don’t waste your time, avoid like the plague.
2 years ago
screenwithenvy.co.uk has a
1.2
average rating
from
518
reviews
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