I ordered some screens from Screen with Envy last month and had excellent customer service. I wasn't sure what type of fence posts to buy to go with the screens and I have never bought this kind of product before, so I chatted to them first. They were really helpful and the screens arrived swiftly. If you are at all concerned about the company or if you aren't sure what size of screen to buy I suggest you talk through your needs with them first before buying as I did. As you can see from the picture I have actually bought a product from this company. This photo is me and my husband trying out my screen to see how the garden design is coming along. I now have to do a bit more digging in the garden before I can concrete in the posts and get everything fixed up permanently but I am so pleased with my purchase. The screen is gorgeous. (I got the Alhambra if you like the design).