We ordered £6.5k of fencing in July 22. Which was promised to be delivered within 1-2 weeks on ordering. Then one month later having rung and emailed numerous times with no response. Then on asking for a full refund we were told it would be processed but we might not receive our money back for 30 days. The head of sales said they have no staff, the owners were on holiday - Sophie even stated in a daily mail article that she hasn’t met most of them : Her flower-covered Perspex screens to protect customers and staff against Covid in restaurants, offices and beauty salons now make up 20 per cent of her business. ‘We hired aggressively, from one staff member last year to 30 now. Lots of them work for me remotely and I’ve never met them, but we have managed to create this incredible team that just gets the business.’’- it shows. Do not use this company.