Promises promises nothing but promises. I experienced very bad customer service in the Spring but at least I finally got some screens. Ordered posts 3 weeks ago because of changed construction plans. I live in Spain and there is now a Spanish website so I presumed the company had got themselves together. How wrong was that assumption! No sign of delivery just empty words. I’m furious. See that many others feel the same - they remove all negative comments from their fb page! I would advise not using this company until they sort themselves out and I hope they do.