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Amazon buyer
Bought some weights from SDE online as a seller on amazon. Purchased on the 8th, expected by the 21st. They didn’t come And I even waited 4 days beyond the original delivery date. Every single time I tried to contact them, they would respond with the same copy paste email telling me to wait an additional 2 days. Instead of giving me a full refund, they said a replacement will be sent out to me but they have no track information, therefore anything sent “must be lost”. Personally I don’t think they dispatch anything, because I personally contacted the royal mail via someone I know and the claimed they did not recieve my item with the specified order number. I have recieved three different emails claiming my replacement has been sent and that I should wait - with no indication when it will come. They stated the replacement would come on the 12th, although its the 26th - showing they don’t even read what they’re typing and copy paste a script. At this moment in time they won’t respond or issue me a refund. My advice is to avoid this company at all costs as you won’t receive anything. They blame the royal mail for being slow with the covid outbreak - although it didn’t stop them from bringing other packages via other retailers. Disgusting.
4 years ago
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SDE online has a 1.9 average rating from 39 reviews
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