Appalling experience. Email about canceled flight was sent to spam. Lucky I picked it up and phoned mytrip who assured us we would be placed on an alternative flight. 3 days before departure and still no confirmation, phoned airline who informed us the change could not be processed as mytrip had booked original flight as 4 adults instead of 2 adults and 2 children. Original flights were refunded but lost a lot in non refundable hotels and onwards flight. Mytrip were dismissive in my request for compensation or at the very least a goodwill payment since it was their error. Stay well away from these cowboys.