Either this company has a poor technology, or they are not very honest... I hope the first is the case. I'm at an airport in another country. Because the connection from Zurich had been delayed and thus unable to make the domestic segment, a stand alone, separate ticket purchased through mytrip. When you buy they sell their products like crazy. But now I am in bind, I must get another ticket quick and get to that airline counter. Again, went through the dozen or so items they sell, and finally made the purchase. Received a confirmation email. i thought all was set. At the entry gate of the airport, this country demands that you show the security guard the itinerary. I opened the confirmation mail. No they don't send you an itinerary, but a link; "view my booking". Clicked, and a message says check your email for a code. I opened my email, copied the code and back to their page and posted. No, it is NOT VALID! Waited, waited, and repeated the process, and mytrip repeated with the response. Yes, what a TRIP!!! I ended up buying from priceline, yes, a few dollars more, but I received a ticket. MYTRIP, I wish them well. Very much so. But would say this from a distance as I would from using your services.