Zoey was great. I wanted a very simple haircut - just a trim, with very little off the length because I'm trying to grow out a haircut that was too short. In my experience, sometimes the simplest haircuts are the ones that hairdressers mess up the most often - usually because they aren't listening properly or want to try something more interesting. Zoey made sure that she understand what I wanted and then delivered - despite the fact that I'm sure it was quite a boring cut for her to do (not that she indicated that!!) She also offered her suggestion of minimal shaping around the face- it definitely looks better. She was friendly and focused. My one issue with the experience was the behavior of some of the other staff. I recognize that the salon was in quite a lull, however I found it quite distracting when a group of other staff members stood in the back corner (right next to me the chair I was sitting in), talking loudly and using their phones. I think it was also a little distracting for zoey. At one point, a friend of some of their's came in for a haircut and they were all quite loud.. Overall, it was a great experience and I am happy with my haircut. I would ask for Zoey again!