I have been coming to Sean Hannah for many years with the same hairdresser that I was very pleased about, but in the last 12 months the experience in your salon has deteriorated. The 1st of my experiences that have made me change hairdressers was last year I had a colour put on my hair by a new colourist, the colour was ok, BUT I don't think its appropriate for your staff to talk about their sexual exploits to customers, it was a relief when I returned 8 weeks to later to discover he had been sacked! Unfortunately I have heard that the hairdresser that I used to see regularly and recommended to family and friends also offended a relative about talking about inappropriate things. May I suggest that this needs to be addressed, that there is certain etiquette with customer relationships. I would like to point out that when the manager of the shop is present that sort of behavior does not happen. So since the experience with the colourist, I have been continually disappointed with the customer experience and therefore I have changed hairdressers, and I understand from my friends and relatives they have also jumped ship! Not being offered beverages, and when offered staff had forgotten to bring the drink! I signed up to the inner circle but I forgot my card and was unable to claim discount as you couldn't access my accont even though it is all done online, a failure there I think , as I am not alone with that issue. So sorry Sean , the experience in your Salon needs to be adddressed as the price of your haircuts/ colour is outrageous .