My first visit to Sean Hanna in Wimbledon was great. Maddie the colourist done just what I was looking for. On that visit I had a colour and highlights and Maddie blow dryed my hair also. I paid 65.00. Impressed with the service I rebooked. That was yesterday and I came out very disappointed this time and felt totally misinformed. Maddie this time coloured my hair and highlights, no problem with that. But this time I had my hair dryed off by another girl, not a blow dry, which I was expecting as that was what I got last time. When I queried this at reception she said that the treatment did not include a blow dry and that would be extra. I explained I had a blow dry last time without asking for it and not charged for it. The receptionist said that it was probably "complimentary"!. I tried to explain that I was not aware or informed at my first visit that that was the case and I was on the understanding that the blow dry was part of the treatment and price. The receptionist just repeated that it must of been complimentary. But my point was "how was I to know that"! So I paid the same as last time £65.00. This time without the blow dry. If it was made clear to me at the first visit that a blow dry is extra I would have booked it. Really disappointed this time as left with limp hair. Receptionist asked if I would like to rebook. My answer was no!