The staff and stylist were pleasant and there were good Covid measures but there’s no way I would return to the Canary Wharf salon. The stylist managed to run water down the back of my neck and soak my clothes. She also really rushed the end of my hair cut. She didn’t cut any long layers in it, despite me asking for it, just did a few quick snips vertically with the scissors. I have never had layers done like that. The pricing also made no sense. When I booked, I chose to book with a “creative” but I was charged the top price. All in all I paid nearly £100 for a treatment, the ends to be cut off my hair and a fringe trim. I don’t know what the treatment was, either, as my hair has gone fluffier than normal. I was 7 mins late as I couldn’t find the salon and my hair is long so the appointment ran over the designated 45 mins, so the stylist rushing may have been partially my fault , but I would suggest a salon of this calibre should either allow people to book longer appointments for longer hair or leave gaps between appointments. Certainly that’s what the salons I have been to before do. I am disappointed as I live in the area and would have liked this to be my new salon, but I feel ripped off. I like going to the hairdressers normally . I didn’t enjoy this at all.