Appalled by this company and its behaviour towards row solo women travellers in South Africa. I am travelling to South Africa tonight and was told today our hotels have been changed and cannot now be moved. The new hotels are 1/3 of the price, in a totally different location overlooking a motorway and with no shops and cafes and restaurants immediately around it and what’s worse, my friend from South Africa said the new location is significantly more unsafe and I was not to walk around on the street outside.
In addition to this, I am convinced the change if hotels was done to save the company money as they and to move our bookings dates (due to an earlier mistake they had made) and did not tell us the hotels would change before we agreed to move the booking dates - and had we known we would have refused.
Very shady. Has ruined our holiday before we have left the UK and taken up a considerable amount of time we don’t have.
8 months ago
Secret Escapes has a
1.3
average rating
from
244
reviews
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