Booked a holiday to Montenegro in March flying from Gatwick airport. Checked this information prior to flying and received an email confirming departure was from Gatwick. After waiting for over an hour at the check-in desk, we were informed that Gatwick do not fly to Montenegro on Mondays. Rang Secret Escapes only to be told that the flight is from Stansted. No one bothered to inform me and as they never issued me with the reservation number and because it was a ticketless flight, I was unable to check anything on line. Secret Escapes paid for the taxi from Gatwick to Stansted but refuse to pay for the unnecessary cab journey we took from home to Gatwick. They see the reimbursement as 'compensation'. Received an email apologising for the re-route at such short notice but once Gatwick finally got the booking reference number from Secret Escapes and shared it with me, the document clearly showed that this information was available on the 13th March - 'your return flight arrives at Gatwick airport but you depart from Stansted'. Will never book a holiday with them again.