We booked a Secret Escape break to Iceland (January5th - January 9th), lured in by the fantastic photos and excursion descriptions. However, along with many others we only managed to go on just one out of the three excursions due to 'Bad Weather'. Fair enough you could say, but just how often are these excursions cancelled due to bad weather ? If you are going to Iceland to go on these excursions you may, like us be terribly disappointed to learn that these excursions are cancelled. We have e-mailed Secret Escapes and asked them to advise people of this issue when they advertise holidays in Iceland in the Winter Months. It would be helpful to publish the cancellation rate of excursions due to bad weather so that potential customers can make an informed decision as to whether to book or not. As an aside, the weather was so bad that 39 snowmobilers had to be rescued by 300 rescue volunteers whilst we were there ! For us it was the worst break we have ever had, even the return flight was delayed by 10 hours due to 'Bad Weather' We raised a series of points with Secret Escapes, but have not had a satisfactory response. Will be contacting Alex Saint (CEO) in due course if we do not get some sensible replies to our issues. Update: Received another unsatisfactory reply from Secret Escapes, which we have responded to. It appears they are unwilling to warn potential customers on their advertisements, about the chances of their excursions being cancelled due to bad weather. We have had a £106.25 refund for 2 Whale Watching and Two Northern Lights tours - this is a Total refund apparently. We have also had the offer of £50 towards our next booking (as if that will happen) - aren't we lucky !