Disgusting bunch of low life running this company! I to have just come off the phone for what seems like 100th time. Also sent e mails with no response. They have refused to refund the £2400 we paid for a holiday to Cyprus at beginning of April. Some people are already aware, we had issues with the booking right from the start, their customer services were very quick to quote various extracts from their terms and conditions forbidding any requests we made. As a holiday company they know the legal requirements relating cancellations/ refunds etc. They have chosen to completely flout the law, why is it they are allowed to get away with this? They have a plan and you can bet receivership is not far away! How can they possibly think any member of the public will ever book with them again. Hopefully my credit card company or Atol will comply and honour their obligations. Oh and before anyone else considers calling them regarding a refund, please don’t waste your time.there is avery nicely spoken woman at the other end who knows nothing, you go round in circles without achieving anything!! Absolute scumbags!!