After using Secret Escapes many time I am totally disgusted that they are refusing to reply to emails and refund the cost of our hotel booking even though the hotel was closed due to Corvid 19. After contacting The hotel directly they informed me that they had refunded clients who booked directly with them and should contact Secret Escapes which I did to no avail. We will never use Secret Escapes again and after reading other reviews I think Secret Escapes will be losing a lot of clients.
4 years ago
Secret Escapes has a
1.3
average rating
from
244
reviews
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