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WBilsby
Voucher expired and couldn't use for 6 months due to COVID but have discriminated against me as told in accordance with T&Cs they can't extend but read a review that they extended the voucher of someone that complained on trustpilot. So what makes them different. A voucher expired is a voucher expired. Surely it doesn't matter who owns the voucher. Or does it!!!! I was told I had 5 months to use the voucher when in fact I couldn't as I already had a holiday booked when the voucher was gifted to me. When I wanted to use it was after April when I got more holiday. Absolutely disgraceful. Had money. Done nothing for it. Criminals. AVOID!!!!!!
4 years ago
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Secret Escapes has a 1.3 average rating from 244 reviews

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