Dear Molly & Harriet, I was very happy with the packaging and the fabric, But there is an issue with the pillow covers, the flap inside that supposed to hold the pillow in place in the cover is too short and the pillows are constantly coming out of the cover, I ordered a duvet cover and 3 pillow covers and im using it in different type of pillows, and the same happens with all the pillows. My Flatmate ordered from you before and he had the same Issue and mentioned but I decided to order the pillow covers anyway. Now I need to buy pillow covers from a different provider. Im very dissatisfied with this considering the price of your product. The ones I ordered are also listed as “Black” but in reality they are dark grey, I like the fabric but it is misleading. I thought taking the pillow cover to someone with a sewing machine to fix them for me. I really was expecting a top quality product when I ordered from you. Not very happy with this.
4 years ago
Secret Linen Store has a
4.9
average rating
from
8,029
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.