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Justine C
Great service. Happy to help, prompt replies, timely communications (very good emails instructing you about your purchase (made to order etc), including this email asking me to review. So many brands get this wrong and it feels meaningless. Your service and website are a delight to use. Good quality product, I chose yours over Piglet, Soak & Sleep etc because seemed like you cared about your product more, colours more to my liking...good fabric samples sent out. One happy customer....and I'm difficult to please! Thank you, don't let growth change your outlook, customer care and attention to detail as so many other companies do! I'm a great believer that good standards and no quibbling win out in the end. Stay true to your values and employ people that have those same values.
4 years ago
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Secret Linen Store has a 4.9 average rating from 8,029 reviews

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Alice, Customer Support

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