Poor customer service. I spent the whole day trying to find a missing returns....no one informed you had found it...I should of been working yesterday but instead I was looking on CCTV et etc for a parcel you said hadn’t turned up. You should of informed me the very second you found it...if you couldn’t get through via the phone you should of emailed me. A whole day wasted. I haven’t even been notified re my refund... DPD was searching their records...my local drop off was searching their CCTV......I am so so angry!
4 years ago
Secret Linen Store has a
4.9
average rating
from
8,029
reviews
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