Great company and excellent service. Ordered 6.5" Swegway hoverboard for my daughter from this company and I cannot find anything bad to say. My little ones loves her hoverboard and cant get enough of playing with. I read some bad reviews about this company so i decided to call the company before making a purchase. I spoke to one of their sales assistant, Elizabeth, she was very helpful and stayed on the phone with me right up until my transaction was completed and also called a few days later to follow up. GREAT customer service. Delivery was also really quick, placed my order 3:10pm, 10 minutes after their cut off time for next working day delivery, and the board arrived the next day. Overall, superb service, fast delivery, great product. Highly recommended. :)