Absolutely awful product and customer service. Bought a pair of pull on stretch ponte trousers wore once (to a funeral) stitching came apart down the front of both legs returned to shop with recieipt was told had to be returned to head office manager took my email address and co tact number told me I sould hear within 7 days nothing heard 2 weeks later returned to store to be told no refund because I bent down with the trousers on I have slim legs so couldnt see why this was a problem I asked the lady in the store why hadnt I been contacted for her to reply its nothing to do with me I dont keep your contact details (rather rudely) as I am a stranger to her I asked for head office details and I cant contact customer services when I asked could I have the trousers back was told she didnt have them they were in the post? Had no option but to accept credit note for faulty product as select had my money the faulty product and my receipt disgusting customer service. Such a shame used to be a lovely retailer what went wrong select? guess you let your customers down so resulting in less sales shame on you would love to send a photo but couldnt have the product back