Staff are an absolute joke, all two of them!!! Which, yes is down to the company themselves who pay for one senior member and one under twenty five year old so able to pay under national minimum wage. Neither of them knew what they were doing when I went in to exchange goods and I had to guide them through the procedure when they just looked at me gormlessly. The icing on the cake was when I said that one of the items was one I wanted but just needed a different size and asked for her help to find the same item in the store. She replied by saying, well where did you get it from, it should be in the same place. I replied by saying well if I knew that, then I wouldnt be asking you. She then said OK no need to be rude, and walked away!!!! Emmmmm. Very unintelligent staff with no understanding or interest in their job. No understanding or interest in the company they work for and no interest or understanding of customer service. These are the qualities this company looks for when they employ all of two staff to look after one of their stores, so they can pay them peanuts without any questions.