Before my initial purchase from Selectatrack,, I called and spoke to "Gary", he was really helpful and explained, simply and plainly, everything about the tracks, how to select the track, how to listen prior to deciding, how to pay, download, etc. I was really pleased at how simple and straightforward it all was. I paid for my tracks and did the download without any problems and I am really pleased with the results. I have since bought more tracks and will be returning when I need to buy again. Top service and a professional company. I can only recommend "Selectatrack".