Really disappointed. Used Sendabunch in the past and been very happy with the service. However, Oct 6th, placed two separate orders for freesias. Oct 9th, flowers delivered. Oct 14th, one recipient eventually told me that her flowers had arrived squashed and past their best and she had even discarded some. The second recipient told me that just five days after delivery her flowers were also on the point of being thrown away. Both recipients thanked me for the kind thought but told me I should have saved my money! I contacted yourselves on the 14th to express my disappointment and lack of confidence in placing any further orders. Sadly, a full five working days later, my complaint has not even been acknowledged. I trust you understand my disaffection.