I ordered tulips & freesias for my sister's birthday which was on Mon. March 2nd. I hoped the flowers would be delivered on her birthday but instead they arrived on Sat. Feb. 28th. Since she was out, they were left on her front door step and not with a neighbour. The quality of the tulips was very disappointing. They were drooping and the leaves were turning yellow. Tulips often look like this when they're about 4 days old and certainly shouldn't have this appearance on the day of delivery. My sister told me that previous deliveries from your company have been disappointing but she didn't like to tell me. Sometimes it's difficult to get valid feedback as the recipient is reluctant to complain to the giver.