Excellent from start to finish on all accounts. First trip was New Zealand in 2015. Well planed and executed itinerary from bottom of South Island to top of the North. Variety of transportation modes was a highlight (trains, boats, motor coaches and planes). People and places were enhanced by excellent accommodations. Trip of a lifetime. Second trip was to Northern Italy (Lake Garda) in April, 2018. Our first “stay put” holiday - which was a perfect way to see the area. As well as seeing world renown tourist areas, we were able to meet many local residents. The hotel in Desenzano (Piccola Vela) was one of the best we have stayed at. Not the biggest or most spectacular, but ideal for our group. The location, food, accommodations and - particularly- the staff were second to none. Both trips were greatly enhanced by the performances of the Tour Managers.k They can make or break a traveller’s vacation. We always tell our friends that they are the number one reason we will always travel with Senior Discovery Tours. Third trip did not happen - a return trip to Italy in March of this year. And we all know what happened with that one. I mention it because of the way he company handled the cancellation process. In our minds, they truly put the clients first (as opposed to some of the horror stories we heard and read about). Information was always available from company staff - all the way up to and including the President. When the inevitable decision to cancel the tour was made (within a couple weeks of our scheduled departure) we were contacted the same day and told we would receive a full refund. We did - and in only 10 days! It must have been a monumental task and financially daunting for the company. We will always be grateful for this. These are a few of the reasons why I started this note with the word “Excellent”. Frank Barber