I was Mislead regarding charges had received a text saying repair would be £59 as a discounted rate - engineer came out and said repair would be £179 to replace the seal - I basically said I wasn’t happy about the cost the man then offered to repair for cheaper on the side he would order the part and fit for £90 and I should tell the company it was a part enquiry - I heard nothing for more than 2 months so I got repaired by a man who charged £60 - then out of the blue the original engineer text me to say he has the part - I explained I had already got repaired - then I get a bill for £70.80 from the company -I contact the engineer and he says it was a call out charge . I am very unhappy with all of the above and I will make sure to let all my relatives and friends not to have anything to do with this company