When i first started using servicestart it worked well, but over time i found that more and more requests which i accepted, didn't lead anywhere. Customers either never answered phones or never replied to emails. This began to happen more and more and it got to a stage where we were wasting money on leads which didn't even get off the starting block. It also became apparent that the customers were not made aware of the fact that as a trader i was getting charged to obtain their contact details. All customers that i spoke to said they didn't know anything about charges and as such i feel some people simple registered a job with no guarantee that they actually want to go ahead with it, not realising that they were costing businesses money. This is a major problem and one which i raised with servicestart bosses numerous times, only to be fobbed off. Furthermore the fee's were getting more and more expensive (paying over £20 for contact details on a job maybe worth £300 is just not cost effective). In the end i went elsewhere and now use a much better site, which has much lower fee's and 95% of the leads end up successful. Therefore on this basis I cannot recommend servicestart. It started out good and lead to some good leads, but it then declined and the customer service dissipated and was lacking, so i unfortunately had no other choice but to leave.