i had ordered 2 pair of my favorite BBB cycling glasses from Bicycle Hero. I was happy to see they had them as BBB no longer makes that model. After I paid I was informed they had only 1 pair left in stock. I had paid fed ex shipping due to I am back in the USA and this would be coming from s. Korea and i needed them quickly. I was updated by email consistently and my order was shipped in a proper amount of time. I received them 6 days later!My refund was promptly followed up on the remaining pair. I had read some pretty bad reviews and this made me quite nervous but my experience was very good and I would recommend them. I do suggest you get tracked shipping if you live outside that country. It just makes for an easier process and it ensures you get what you ordered. Maisy in Texas