Awful service.. worst ever experience **UPDATE** they still haven’t even delivered yet promised it once again. They will tell you it’s with the courier and you can’t have a refund but the courier never has received the item. Seriously the stars on this company are 1 star. They clearly have paid for reviews. I’m taking this further and reporting them. As everyone else is having the same experience I recommend doing the same as this should not be acceptable as they don’t even give refunds even though items aren’t shipped. Also reporting to my bank. These people are frauds** Awful service. Ordered at 9am for next day delivery as it states on the website. Nothing arrives and when called they had no clue where my item was and told me that I can’t have a refund as its been dispatched but they don’t know where it’s at. Would certainly avoid and not buy from here again. It’s worth paying that little extra not to have to deal with this company as you have a 40 mins wait to get through to be told “here’s your tracking number.. we can’t see anything on it but there you go. I now have to deal with other calls” No understanding of what impact this causes for the trade people who are would be their target customers. Read the reviews of other before buying.. I wish I had cause if your item is lost they won’t refund.