Awful experience. Ordered a huge workbench and made a minor mistake on checkout in which Paypal auto-populated our old office address. Tried to amend the booking straight away but was told it was impossible and that we either had to take delivery of the item at our old address or cancel the order and pay £100 fee. Agreed to the fee and was told to repurchase the item for the new address. Attempted to do so but they had put the price of the item up by £250! Called them to discuss but was told 'computer says no' and that my only option was to pay the inflated price. Absolutely ridiculous. Customer service team may as well be bots as they had zero interest in helping, only in spouting what their script told them to say.