I don’t write reviews; however, this is a truly forgettable experience having purchased a faulty trash water pump from SGS. Initial responses from customer services was very encouraging and helpful. I did all that was asked of me; however, the promised replacement pump didn’t materialise when it was scheduled. I was told that the courier had misrouted the replacement pump; however, speaking with the courier I was informed that the pump hadn’t been collected from SGS, all they had received was notice of a collection. Tbh I don’t know who to believe, all I know is the water has now topped the dyke. Thank you👎👎👎 I purchased the pump to manage a real flood potential next to my property following an extended period of heavy rain. I wish I’d read the negative reviews that are never shown on company websites as I would not of purchased from this company. The negative reviews highlight what appears to be a common theme of initial good service until something fails; the reviews then highlight the poor Service I have received. I dread to think what service if any I’ll receive in the future if the pending pump fails if this is what it’s been like up to now... Read all reviews up front is my advice!