Purchased a 5 in 1 Multitool online. Delivered as promised next day. Looks like a solid quality piece of kit. Took a while to set up all the different tools ready to use. Instruction manual was a bit confusing setting up the pruner chain and resorted to calling SGS Helpdesk who were very good. Then found the "How to" section on the website which is brilliant and walks you through the full set up of all the tools with clear colour photographs. Engine started first time. So far used the pruner to trim off some tree branches and also the strimmer. Gloves, goggles and safety harness was also provided. The harness was a bit baffling as I had no idea how it worked! Again the "How to" section on the website revealed all and quite straightforward. Quality product for the money.