Very poor customer service I ordered a trolley jack and basically it took them 10 days to get me one as the first one they sent was faulty and leaking oil Despite me sending detailed pics of the faulty parts they tried to fob me off with a bottle of oil... So long story short, lots of time wasted and lots of aggravation and disappointment from using this company I have yet to use the replacement jack yet as I had to carry out the tasks with my old jacks Unless the product is far superior to others I would never use this company again due to their poor service 10 days to get a trolley jack... Amazon deliver next day, so why did this take longer than say 3 days with them sending me a faulty one first?