DO NOT USE THESE FRAUDSTERS In no shape or form does the website make clear that they are not genuine Phillips parts. Examined shaver head after arrival and its obvious that its totally different built to original Asked for a refund and got "Please explain how it differs from our description and we can assist?"(even though it offers - If you are not 100% satisfied with your purchase, you can return your order for a full refund. You can return your purchase for up to 21 days from the date your order is delivered to you. Returned products must be in the same condition you received them and in the original packaging. Have now referred matter to Paypal